Refund & Return Policy

Thank you for shopping with us. Please read our return and refund terms carefully.

Due to the nature of hand‑crafted accessories, most items are final‑sale.
We accept returns only for quality‑related issues such as broken, damaged or defective items upon delivery.

Please contact us within 14 calendar days after you receive your package. You need to provide clear photos or videos showing the product problem.

For approved quality returns:
‑ Buyer shall ship the item back to our designated return address. Return shipping cost is borne by the buyer.
‑ Items must be unused, in original condition and original packaging.
‑ Once we receive and inspect the returned goods, we will process your refund within 5‑10 business days to your original payment method.

Shipping delays do not qualify for refund or return requests. Custom‑made items cannot be returned unless there is a proven quality defect.

If you have any questions, please reach out via our contact page.